Industry Insights

May 2019

Being a Leader

Focusing on Client Retention May Mean Restructuring the Firm: Kathryn Whitaker in National Law Review

Kathryn Whitaker Law firms should double down on their existing clients by focusing on client retention and satisfaction rates rather than billable hours and…Read More +

April 2019

The future of the legal industry

Podcast: Calibrate CEO on the Latest in Legal Marketing

Jennifer Johnson Scalzi From the benefits of bringing new thinking to an unfamiliar sector, to exploring the elements that make up great client service,…Read More +
Executive Search

Integrating Lateral Hires: The Key to Retention and Productivity

Calibrate Legal Founder and CEO Jennifer Johnson Scalzi comments on the need for a data-driven business case for lateral hires in this Law.Com article.…Read More +
Being a Leader

How to Lengthen the Marketing Leadership Life Cycle

Calibrate Legal Founder and CEO Jennifer Johnson Scalzi comments on the marketing leadership life cycle in this Law.Com article. Jennifer Johnson Scalzi “When Jennifer…Read More +
Being a Leader

Trust, Client Access, and a Voice:
Calibrate Legal on CMO Hiring

Calibrate Legal Founder and CEO Jennifer Johnson Scalzi comments on issues in CMO hiring and retention in this Law.Com article. Jennifer Johnson Scalzi “In…Read More +